Support

Need help with a game or page? Start with the quick fixes below or jump to the FAQs. If you’re still stuck, email us—happy to help.

⚙️ Quick Troubleshooting

  • Game won’t load? Refresh the page. If on mobile, try closing the tab and re-opening. Check you’re online.
  • Score/streak not saving? We store progress in your browser via localStorage. Make sure your browser allows storage and you’re not in Private/Incognito mode.
  • Buttons/keys not responding? Click once inside the game area to focus it. On desktop, ensure another extension isn’t hijacking keyboard shortcuts.
  • Layout looks off on phone? Rotate the device. Most games support portrait; some feel better in landscape.
  • Old version cached? Hard refresh (Windows: Ctrl+F5, Mac: Cmd+Shift+R).

📧 Contact Us

Couldn’t solve it with the steps above? Email support@dixonstudioapps.com with:

  • Which game or page you’re on
  • Your device & browser (e.g., iPhone/Safari, Windows/Chrome)
  • What you expected vs. what happened (a screenshot helps!)

🔐 Policies

See our Privacy Policy and Cookie Policy to learn how we handle data and cookies.